Privacy Policy

AFSESA Privacy Policy

Australia Fire Safety and Environmental Sustainability Assocation Inc ABN 70651851074, understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or collected by us, when interacting with you including where you are a customer, supplier, contractor, job applicant or franchisee or prospective franchisee.

The Information We Collect

Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

Identity Data: Your name and age/date of birth.
Contact Data: Telephone number, address, and email.
Financial Data: Bank account and payment card details.
Transaction Data: Payment details and purchase history.
Technical and Usage Data: IP address, browser session details, device and network information.
Interaction Data: Information from surveys, contests, promotions.
Marketing and Communications Data: Preferences in receiving marketing.
Professional Data: Employment history.
Sensitive Information: Information such as racial or ethnic origin, political opinions, religious beliefs, criminal records, health information, etc.

How We Collect Personal Information

We collect personal information in various ways, including:

Direct interactions via phone, email, or online forms.
When you apply for a job.
From third parties such as analytics and marketing providers.
From publicly available sources.

Why We Collect, Hold, Use and Disclose Personal Information

We collect, hold, use and disclose your personal information for the following purposes:

To assess new clients and perform background checks.
To provide our products and services.
To communicate and respond to enquiries.
For invoicing, record-keeping, and administrative purposes.
For analytics, market research, and business development.
For marketing and advertising.
If applying for employment, to assess your application.
To comply with legal obligations.

Use of Geolocation Data

Where you are a franchisee or a worker, we may collect geolocation data from vehicle trackers for purposes including:

Timekeeping for completed jobs.
Route optimization.
Risk mitigation and insurance cost reduction.
Security, safety, and fraud prevention.

Disclosure of Personal Information

We may disclose personal information to:

Employees, contractors, and related entities.
IT service providers, marketing providers, and logistics providers.
Banks, auditors, and insurers.
Legal entities when required by law.

Unauthorised Recording of Meetings

We conduct meetings via phone and online platforms such as Skype, Zoom, and Teams. Participants will be informed if a meeting is recorded, and we take measures to prevent unauthorised access to recorded sessions.

Overseas Disclosure

Personal information may be stored or processed outside Australia, including in the Philippines, in accordance with the Australian Privacy Principles.

Your Rights and Controlling Your Personal Information

You have rights regarding your personal information:

You may request access to your personal information.
You may request corrections to inaccurate or outdated information.
You may object to direct marketing communications.
Complaints can be lodged if you believe your privacy has been breached.

Storage and Security

We are committed to ensuring the security of personal information through appropriate technical and organizational measures.

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